Privacy Policy

Last updated: February 2026

1. Who We Are

RelocateHub ("we," "our," "us") is a relocation intelligence platform operated by licensed mortgage professionals. We provide data-driven relocation guidance and connect users with licensed loan officers. Our website is located at relocatemyhome.com.

2. Information We Collect

Information you provide directly:

Name, email address, and phone number (via our consultation form)
State of interest and relocation timeline
Optional messages or notes you include
Language preference (English or Spanish)

Information collected automatically:

IP address and approximate location
Browser type, device type, and operating system
Pages visited, time spent, and referral source
UTM parameters (campaign tracking data)
Cookies and similar tracking technologies

3. How We Use Your Information

To respond to your consultation request and connect you with a licensed loan officer
To provide personalized relocation and mortgage guidance
To send you relevant information about your relocation inquiry
To improve our website, content, and user experience
To analyze website traffic and marketing effectiveness
To comply with legal and regulatory obligations

4. Information Sharing

We do NOT sell your personal information to third parties. We may share your information with:

Licensed loan officers — to process your mortgage inquiry
Our Loan Origination System (LOS) — to create and manage your loan application
Email service providers — to send you communications you've consented to
Analytics providers (Google Analytics) — to understand website usage
Law enforcement — only when required by law or subpoena

5. Cookies & Tracking

We use cookies for:

Essential cookies — language preference, admin authentication
Analytics cookies — Google Analytics (GA4) to understand traffic patterns
Marketing cookies — Meta Pixel and Google Ads for retargeting (if enabled)

You can disable cookies in your browser settings. Disabling essential cookies may affect site functionality.

6. Data Security

We implement industry-standard security measures including:

HTTPS/TLS encryption for all data in transit
Content Security Policy (CSP) headers to prevent cross-site scripting
Rate limiting to prevent automated abuse
Input sanitization to prevent injection attacks
Password-protected admin access
HSTS preloading for transport security

7. Your Rights (CCPA / State Privacy Laws)

Depending on your state of residence, you may have the right to:

Access — request a copy of the personal information we hold about you
Delete — request deletion of your personal information
Opt-out — opt out of the sale of personal information (we don't sell data)
Non-discrimination — exercise your rights without discriminatory treatment
Correct — request correction of inaccurate information

To exercise any of these rights, contact us at relocatehub@tailoredlending.com.

8. TCPA Consent

By submitting our consultation form, you provide express written consent under the Telephone Consumer Protection Act (TCPA) to be contacted by phone, text message, or email regarding your inquiry. You may revoke consent at any time by emailing us or replying STOP to any text message. Message and data rates may apply.

9. Children's Privacy

RelocateHub is not directed to individuals under 18. We do not knowingly collect information from minors. If we learn we have collected data from a minor, we will delete it immediately.

10. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this policy, or as required by law. Lead form data is retained for up to 36 months unless you request deletion.

11. Changes to This Policy

We may update this privacy policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of our website after changes constitutes acceptance.

12. Contact Us

If you have questions about this privacy policy or your personal data:

Email: relocatehub@tailoredlending.com
Phone: (915) 240-7286
NMLS# 2540364